(This text has been translated and may contain minor errors)
Your pre-order has arrived and is ready to ship. In the e-mail your will find for which item this e-mail is. Below we answer the most frequently asked questions, so if you have a question, please read on.
Postage costs
You can pay the shipping costs by selecting the correct shipping option here.
Want to add even more to your order? That's possible, you don't have more shipping costs! If you want to merge orders, read further on in this email how to do this. If you have already paid the shipping costs and still received this e-mail, please let us know. Please note, you really have to pay shipping costs via the link, otherwise we can't see that the shipping costs belong to this pre-order.
Free Shipping
If you order for € 140.00 or more when you have this pre-order sent, you will get free shipping (only valid for the Netherlands, Belgium and Germany). Read more about free shipping here.
Storage service
Do you have multiple pre-orders and want to combine them into one package to save shipping costs? That's possible, we offer you the option to hold your orders in our storage service for a maximum of 180 days, if a pre-order arrives for you within those 180 days, we will combine it for you. Read more about our storage service here.
Pick up
You can of course also choose to pick your item(s) up. This is possible on working days between 09:00 and 16:00. We would like to know in advance when you wish to come so that we can ensure that your box is ready.
Multiple items within 1 order
Pre-orders arrive on different dates, this email is about the item mentioned in the e-mail. If the rest of your order has been received, you have also received an e-mail about those items. If you have not received an email, it has not yet arrived.
Thank you very much for the trust placed in us.
Newsletter / Nieuwsbrief
Sign up for the TBHstore.nl newsletter and receive news, discounts and the latest pre-orders first in your mailbox.
Meld je aan voor de TBHstore.nl nieuwsbrief en ontvang nieuws, kortingen en de nieuwste pre-orders als eerste in je mailbox.
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TBH's DAILY DEAL
At TBHstore we love great deals! Every day we will offer a number of items with an extra big discount which are only available that day (while stocks last).
Bij TBHstore houden we van mooie deals! Dagelijks zullen wij een aantal artikelen erg scherp aanbieden welke alleen die dag met een dikke korting te verkrijgen zijn (zolangs de voorraad strekt).
Free Shipping / Verzending
Free shipping in The Netherlands, Belgium and Germany for stock items when you spend over €140.00 .
Gratis verzending in Nederland, Belgie en Duitsland voor voorraad artikelen bij besteding vanaf €140,00 in Nederland, België en Duitsland.
Read the Terms / Lees de voorwaarden
✅ Fast shipping
✅ Professional packing
✅ Up to 180 days free storage
✅ Wide range of toys & display
✅ Payment plans available
✅ Questions? Contact us
✅ Razendsnelle verzending
✅ Professioneel inpakwerk
✅ Tot 180 dagen gratis opslag
✅ Ruim aanbod toys & display
✅ Op afbetaling mogelijk
✅ Vragen? We staan voor je klaar!
You can pay in installments without us charging any costs or interest. This is possible for both pre-orders and in stock items. Read all about our Payment Plan.
In termijnen betalen kan zonder dat we kosten of rente in rekening brengen. Dit kan voor zowel pre-orders en voorradige artikelen. Lees alles over ons Betaalplan.