(This text has been translated and may contain minor errors)


Your pre-order has arrived and is ready to ship. In the e-mail your will find for which item this e-mail is. Below we answer the most frequently asked questions, so if you have a question, please read on.

Postage costs
You can pay the shipping costs by selecting the correct shipping option here.

Want to add even more to your order? That's possible, you don't have more shipping costs! If you want to merge orders, read further on in this email how to do this. If you have already paid the shipping costs and still received this e-mail, please let us know. Please note, you really have to pay shipping costs via the link, otherwise we can't see that the shipping costs belong to this pre-order.

Free Shipping
If you order for € 140.00 or more when you have this pre-order sent, you will get free shipping (only valid for the Netherlands, Belgium and Germany). Read more about free shipping here.

Storage service
Do you have multiple pre-orders and want to combine them into one package to save shipping costs? That's possible, we offer you the option to hold your orders in our storage service for a maximum of 180 days, if a pre-order arrives for you within those 180 days, we will combine it for you. Read more about our storage service here.

Pick up
You can of course also choose to pick your item(s) up. This is possible on working days between 09:00 and 16:00. We would like to know in advance when you wish to come so that we can ensure that your box is ready.

Multiple items within 1 order
Pre-orders arrive on different dates, this email is about the item mentioned in the e-mail. If the rest of your order has been received, you have also received an e-mail about those items. If you have not received an email, it has not yet arrived.

Thank you very much for the trust placed in us.