(This text has been translated and may contain minor errors)
Your pre-order has arrived and is ready to ship. In the e-mail your will find for which item this e-mail is. Below we answer the most frequently asked questions, so if you have a question, please read on.
You can pay the shipping costs by selecting the correct shipping option here.
Want to add even more to your order? That's possible, you don't have more shipping costs! If you want to merge orders, read further on in this email how to do this. If you have already paid the shipping costs and still received this e-mail, please let us know. Please note, you really have to pay shipping costs via the link, otherwise we can't see that the shipping costs belong to this pre-order.
If you order for € 140.00 or more when you have this pre-order sent, you will get free shipping (only valid for the Netherlands, Belgium and Germany). Read more about free shipping here.
Do you have multiple pre-orders and want to combine them into one package to save shipping costs? That's possible, we offer you the option to hold your orders in our storage service for a maximum of 180 days, if a pre-order arrives for you within those 180 days, we will combine it for you. Read more about our storage service here.
You can of course also choose to pick your item(s) up. This is possible on working days between 09:00 and 16:00. We would like to know in advance when you wish to come so that we can ensure that your box is ready.
Multiple items within 1 order
Pre-orders arrive on different dates, this email is about the item mentioned in the e-mail. If the rest of your order has been received, you have also received an e-mail about those items. If you have not received an email, it has not yet arrived.
Thank you very much for the trust placed in us.
Schrijf je in voor de TBHstore.nl nieuwsbrief en ontvang nieuws, kortingen en de laatste pre-orders als eerste in je mailbox
Gratis verzending binnen Nederland, Belgie en Duitsland voor op voorraad zijnde artikelen als je meer dan €140,00 besteed (niet geldig op pre-orders).
Lees de voorwaarden
✅ Razendsnelle verzending
✅ Professioneel inpakwerk
✅ Tot wel 180 dagen gratis opslag
✅ Groot aanbod toys & display
✅ Betaling in termijnen beschikbaar
✅ Vragen? Neem contact met ons op
Betaal in termijnen
Je kunt in termijnen betalen zonder dat we kosten of rente in rekening brengen. Dit is mogelijk voor zowel pre-orders als voorradige artikelen. Lees alles over ons betaalplan.