Pre-order via Klarna

(This text has been translated and may contain minor errors)


You have placed an order and selected Klarna as the payment method. Although we state it clearly on our website, we send this e-mail to avoid any misunderstandings.

At TBHstore you pay for pre-orders at the time of ordering, not at the time of delivery. You have chosen Klarna and so you have a longer period to pay the order. Payment must be done via Klarna, usually within 30 days of placing the order. You can't wait to pay until the pre-order has been received.

It is important to know that we charge shipping costs when we receive an item and that there is no free shipping on pre-orders. Of course you can save items for free in our free storage service to save on shipping costs.

If any of the above is reason for you to cancel the order, we would like to hear this within 48 hours, after this it is no longer possible as we have already placed the order for you.

If you have any questions, we'd love to hear from you.

Thank you very much for the trust you have placed in us.